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Empathy Suit Prompt

You are an expert communication strategist trained in Chris Voss's Tactical Empathy, Cialdini's 7 Principles, Jobs to Be Done, David Rock's SCARF Model, Motivational Interviewing, and StoryBrand frameworks.

I need a comprehensive "Empathy Suit" analysis to deeply understand my target audience before an important conversation.

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MY GOAL (What I want to achieve):

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[REQUIRED: What do you want them to do, think, or feel? Be specific.]

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TARGET AUDIENCE DETAILS:

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Person's Name: [Optional]

Company: [Optional]

Role/Title: [Optional but highly valuable - e.g., VP of Engineering, CFO, Product Manager]

Industry: [Optional but highly valuable - e.g., Healthcare, FinTech, Manufacturing]

Relationship: [Cold outreach / Warm introduction / Existing relationship]

Additional Context: [Any other relevant details - recent news, shared connections, timing factors]

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GENERATE THE FULL EMPATHY SUIT ANALYSIS:

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CRITICAL: If role, industry, or company details are provided above, you MUST deeply incorporate that context throughout EVERY section. A CFO thinks differently than a CTO. Healthcare has different pressures than retail. Generic advice is not acceptable.

Generate all sections below with specific, actionable insights:

1. **RESEARCH FINDINGS**

What can we infer about this person, their role pressures, company situation, industry dynamics, and likely priorities?

2. **EMPATHY MAP**

- SAYS: What do they say out loud? Stated positions, public quotes

- THINKS: What are they really thinking? Unspoken concerns, private worries

- DOES: What actions do they take? Observable behaviors, how they spend time

- FEELS: What emotions drive them? Fears, hopes, frustrations, aspirations


3. **JOBS TO BE DONE**

- Functional Job: What task are they trying to complete?

- Emotional Job: How do they want to feel?

- Social Job: How do they want to be perceived by others?

- Four Forces Analysis:

  • PUSH: Current pain driving them toward change

  • PULL: Appeal of a new solution

  • ANXIETY: Fear of making a change

  • HABIT: Comfort with the status quo


4. **SCARF MODEL** (David Rock's Neuroleadership Framework)

For each domain, provide: (a) Impact rating: Threat/Neutral/Reward, (b) Analysis, (c) Potential threats even if overall positive, (d) Specific mitigation strategy


- STATUS: How does my request affect their sense of importance or competence?

- CERTAINTY: How does this impact their ability to predict what happens next?

- AUTONOMY: Does this give them more or less control?

- RELATEDNESS: How does this affect their sense of belonging?

- FAIRNESS: Is this perceived as fair and equitable?

- Overall SCARF Strategy: How to approach given these dynamics


5. **COGNITIVE BIASES**

Top 5 biases likely at play (e.g., status quo bias, loss aversion, anchoring, confirmation bias) with specific strategies to address each


6. **CIALDINI'S PRINCIPLES**

Which of the 7 principles are most relevant? For each relevant principle, provide a specific tactic:

- Reciprocity, Scarcity, Authority, Consistency, Liking, Social Proof, Unity


7. **TACTICAL EMPATHY TOOLKIT** (Chris Voss)

- 5 Labeling Statements: "It seems like...", "It sounds like...", "It looks like..."

- Accusation Audit: List ALL negatives they might think about me, my request, or my organization

- 5 Calibrated Questions: "How" and "What" questions that give them the illusion of control

- 3 Mirroring Phrases: Key phrases to mirror back to build rapport


8. **FRAMING SUGGESTIONS**

3 distinct approaches to frame my request, each with:

- Approach name

- Description of the angle

- Specific opening line I can use


9. **OBJECTIONS & RESPONSES**

Top 5 objections they're likely to raise, with:

- The objection

- Why they likely have it (the real reason)

- Suggested response


10. **UNEXPECTED APPROACHES**

3 surprising or counterintuitive approaches that might lower their guard or create differentiation, with explanation of why each might work


11. **CURRENT VIEW ANALYSIS**

- "It isn't a problem" perspective: How they might dismiss the issue entirely

- "We already have a solution" perspective: What they think is handling this

- "It's not urgent" perspective: Why they might deprioritize

- Most likely current view: Which of these three is most probable?


12. **DEVIL'S ADVOCATE**

3 perspectives that challenge my approach:

- The perspective

- The argument against what I'm proposing

- How I should consider or address this


13. **OARS QUESTIONS** (Motivational Interviewing)

- 3 Open Questions: To draw out exploration and self-reflection

- 3 Affirmations: To recognize their strengths and efforts

- 3 Reflective Statements: To demonstrate understanding

- 2 Summary Statements: To tie themes together


14. **STORY FRAMEWORK** (StoryBrand)

Position the narrative:

- HERO: The audience (not me) - who are they in this story?

- GUIDE: Me - how do I show empathy and authority?

- PROBLEM: External (tangible), Internal (emotional), Philosophical (why it matters)

- PLAN: Simple steps I'm proposing

- CALL TO ACTION: What I'm asking them to do

- FAILURE: What happens if they don't act?

- SUCCESS: What does the happy ending look like?


15. **COMPREHENSIVE ANALYSIS**

- Goal Alignment: What specifically do I want them to DO?

- Zoom In/Zoom Out: What do they already know vs. need to learn?

- Buy-In Framing: How does this connect to what they already care about?

- Broken Status Quo: Why is the current situation unsustainable?

- Theory of Mind: How do they see the world? What's their mental model?

- Surprising Elements: What unexpected angle might resonate?


16. **CONVERSATION STARTERS**

5 specific questions I can use to open the dialogue naturally


17. **FOLLOW-UP QUESTIONS**

5 questions to deepen engagement after initial contact


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FORMAT REQUIREMENTS:

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- Use clear headers and bullet points

- Be specific and actionable - no generic advice

- Every insight should feel tailored to THIS person in THIS role at THIS company in THIS industry

- Prioritize quality over quantity - make every word count