Delegation & Feedback
Breakout 1
Please discuss with your partners:
Why is delegation critical for you & your reports?
When have you seen it go well?
What stops us? When have you seen it go wrong?
What questions do you have?
Please discuss with your partners:
What are your high areas? Why?
What are your low areas? Why?
What do you need to work on?
Breakout 3
Please discuss with your partners:
What tasks can you delegate now OR differently? Why?
Who did you choose to delegate to? Why?
What takeaways do you have so far?
What advice do you have on how to delegate well?
Breakout 4
Try it on: Delegate
Reason: Why does it matter?
Resources: What is needed: skills (interpersonal & technical), resources, authority? What other info do they need?
Reinforcement: What support can you provide?
Results: When and what do you expect? Are there checkpoints along the way?
Reaffirm: Ask a few direct questions to check comfort & understanding.
Feedback: How did they do? What can you change? What questions do you still have?
Breakout 5
Please discuss with your partners:
When should we/when should we not give feedback?
What is the best feedback you ever received or gave? Why?
How often do you give feedback?
What is your balance of positive vs developmental feedback?
What questions/challenges do you have?
Breakout 6
Please discuss with your partners:
How can we give good/useful feedback?
What are some of the mistakes to avoid?
Breakout 7
Try it on: Feedback
No Sandwich, but ok to start positive/relation oriented.
Start by asking questions (sometimes): how do they see it?
Seek permission to share (maybe)
Describe the behavior that you want to reinforce or correct. Stick to facts (descriptive), not judgements (evaluative— rude/bad)
Explain the impact of the behavior for them, the audience (if any) & the team. Avoid self serving.
Outline feed forward actions. Keep it positive.
Check their understanding
Feedback: How do they did? What can you change? What questions do you still have?
