Delegation & Feedback

Breakout 1

Download the Fillable PDF here (if you want): DOWNLOAD.

Please discuss with your partners:

  • What are your high/low areas? Why?

  • Why is delegation so critical for us & those we delegate to?

  • Are there areas where you need to ‘let go’ or delegate more?

  • What stops us from delegating more? What mistakes do you see?

Breakout 2

Please discuss with your partners:

  • What tasks can you delegate now OR differently? Why?

  • Who did you choose to delegate to? Why?

  • What can you do with an extra 2 hours a week?

  • What advice do you have on how to delegate well?

Breakout 3

Try it on: Delegate— what exactly would you say?

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  • Reason: Why them & why does it matter?
    FOR THEM.

  • Route: How to do it?

  • Resources: What is needed: skills (interpersonal & technical), authority?

  • Reinforcement: What support can you provide?

  • Results: When and what do you expect? Are there checkpoints along the way?

  • Replay: Ask a few direct questions—“What is your level of comfort with this task? What approach you would take to handle this assignment? Are there particular steps you’re uncertain about?”

  • Feedback: How did they do? What can you change? What questions do you still have?

Breakout 4

Please discuss with your partners:

  • When should we/when should we not give feedback?

  • What is the best feedback you ever received or gave? Why?

  • What is your balance of positive vs developmental feedback?

  • How can we give good/useful feedback?

Breakout 5

Try it on: Feedback

  • Open: No Sandwich, but ok to start positive/relation-oriented.

  • *Ask: Start by asking questions (sometimes): how do they see it?

  • *Request: Seek permission to share (maybe).

  • Situation: What is the context?

  • Behavior: What do you want to reinforce or correct. Stick to facts (descriptive), not judgements (evaluative— rude/bad).

  • Impact: Explain the cost of the behavior for them, the audience (if any) & the team. Avoid self serving.

  • Feedforward: Outline next steps. Keep it positive.

  • Replay: Check their understanding.

  • Feedback: How do they did? What can you change? What questions do you still have?